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After You Win the Bid or Accept a Job

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Once the client approves the quote and you are booked, here is the complete process:

4.1 Before the Scheduled Day #

  • Review the pickup date, time window, and location.
  • Prepare your equipment and vehicle.
  • Decide if you need a helper.
    • Helpers are recommended.
    • If the job can be done safely solo, you are allowed to proceed alone.

4.2 On the Scheduled Day #

Step 1 — Change Status to “En Route” #

  • Before heading to the address, open the app and tap En Route.
  • This automatically notifies the client you are on your way.
  • The system will show an estimated arrival time (30–60 minutes).

Step 2 — Upon Arrival: Mark as “Arrived” #

  • Once on-site, change the status to Arrived.
  • The app will then ask for Before Photos:
    • Wide shots of the site.
    • Clear photos of the items.
    • Truck bed/trailer empty (required for payment).

Important: Photos must be clear. If unclear, the audit team may need to call the client or contact you, slowing down payment.

4.3 Loading the Items #

  • Begin loading the items safely and efficiently.
  • Protect the client’s property.
  • If the client is present, follow any additional instructions.

4.4 After Work Is Completed #

Mark Job as “Done” #

When finished, open the app and:

  1. Tap Job Done.
  2. Upload required After Photos:
    • The site clean and empty.
    • Swept area if applicable (bring a broom for quick touch-ups).
    • Truck bed/trailer loaded with the items.

A clean job site increases the chance of receiving tips — clients appreciate good presentation!

4.5 Final Step #

  • Confirm all photos are uploaded.
  • Be polite and thank the client.
  • Drive off safely.

You’re ready for the next job!