After Job Completion – Required Photos

Last Updated: November 30, 2025

Upload the following: Any receipts if required (like disposal fees).

After You Win the Bid or Accept a Job

Last Updated: November 30, 2025

Once the client approves the quote and you are booked, here is the complete process: 4.1 Before the Scheduled Day 4.2 On the Scheduled Day Step 1 — Change Status to “En Route” Step 2 — Upon Arrival: Mark as “Arrived” Important: Photos must be clear. If unclear, the audit team may need to call...

Before Arriving at Location

Last Updated: November 30, 2025

Job Cancellation Policy

Last Updated: November 30, 2025

Loading & Removing Items

Last Updated: November 30, 2025

Marking Job as Completed

Last Updated: November 30, 2025

On Site – Required Photos

Last Updated: November 30, 2025

Before removing items, upload the following: Important: Photos must be clear and taken inside the app.

Service Demand Access and Dispatch Priority Policy

Last Updated: September 7, 2026

1. Hauler Eligibility Requirements for Bidding To access customer junk removal requests on the Grunber platform, haulers must satisfy two mandatory baseline requirements: Haulers whose ratings drop below the “Good” threshold are temporarily restricted from receiving incoming service requests. Access remains paused until the hauler completes the required retraining course through the Grunber Academy and...