Customer Conduct and Service Policy

Last Updated: March 20, 2026

At Grunber, we strive to provide a seamless junk removal experience. To maintain a high-quality network and protect our partner drivers, we require all customers to follow these service guidelines. Failure to comply with these terms may lead to additional fees, service suspension, or permanent removal from the platform. 1. Respect for Service Providers We...

Driver Conduct and Penalty Policy

Last Updated: March 20, 2026

Grunber operates as a marketplace that connects customers with independent junk haulers. To maintain the quality of our network, we implement a strike system for all service providers. Failure to follow these guidelines results in penalties that can lead to permanent removal from the platform. 1. Property Damage and Insurance Requirements Drivers are 100% responsible...